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shabby

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shabby last won the day on September 12 2018

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  1. Yes. definitely odd. I haven't purchased yet, the plan is to wait until they get things sorted. Good luck on your troubleshooting, I hope you get it figured out soon.
  2. Sounds good, I tried for a week to try and figure out what the problem was. It turned into a finger pointing match the "dealer" says it's Cadlink, then Cadlink says it's the "dealer". I just kept thinking it seems very unprofessional. This was the same way they handled their DIY Epson based DTG version.
  3. They printed a few times on their end. I remember getting a license file error a few times but they did nothing to solve it. Yes their responses make it seems we are to blame. I hope they will take the time to figure out the issue.
  4. I had the same issue it would never print a second time. I thought it was a timing out issue. I really wanted to test the features so each time I wanted to test a feature I had to uninstall and reinstall. Tried on 3 different computers same problem. I got someone from the company to help via teamviewer, it worked while they were logged in my computer, but stopped working after I got off the phone with them. I had a second call with a gentleman from cadlink and he referred me to my local "dealer" but they never called. Seems like if you are not spending big money with them they push you to the side.
  5. I had that issue also, I was able to get one print to work then the rip became unresponsive the next print. Are you still using the demo or are you using the dongle?
  6. Agreed, once you get used to it, we find it is easier to use than Kothari. We used it to print DTG. Where did you find the demo for the DTF version?
  7. Btw the posts that you and one other member have made concerning the 3800/3880 have been very helpful. It was good to know before starting that it was possible to work with this printer. Did you ever come to a final solution as far as the paper width sensor in the bottom of the print head carriage? I have to reinstall part of the tray that fed paper every time before I start the printer up or it faults out during its self checks. I have tried tape over the sensor, both silver and black, and I have tried laying a black or white strip of plastic below it with no luck. I have the paper width check turned off in the menu so it will print OK without that part of the tray in place but I cant pass the startup checks without it. Not the end of the world, but not very convenient either. Thanks for the inspiration. Glad it helped you. I found that if I have the audrino on before I turn on before I turn on the printer I don't get an error. If the audrino is off when I turn on the printer it will error out during start up. That is a nifty dohicky you have going on with the sensor do you have instructions on how to build it or what materials were used ,maybe links or a parts list? Thank you.
  8. Sounds interesting, unfortunately I don't know the first place to start.
  9. Looking good. I have yet to figure out why it is tricky to get the paper sensor to behave correctly when emulated.
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